| Our 40 seat helpdesk provides 24 hour coverage across Australasian, utilising modern helpdesk technology, interactive phone systems, and on line site connectivity to provide resolution of IT issues. Our helpdesk operators are fully trained in our customers software and hardware configurations, with detailed KPI measurements to monitor both response and resolution requirements. The ECL Group Helpdesk understands that our customers IT and POS systems are critical in providing a superior customer experience. |
ECL Group - Specialist Infrastructure Services Provider - ECL Group - Specialist Infrastructure Provider
Helpdesk Services
Get it Solved
If you have a problem that needs solving, or require further
Information about the ECL Group do not hesitate to contact us.
Terms and Conditions
For important information that should be read in respect of information provided on this website and with the provision of our services, please click the appropriate heading(s):
New Zealand Customers - Terms of Trade
Australian Customers - Conditions of Sale
Australian Customers - Warranty Statement