ECL Group - Specialist Infrastructure Services Provider - ECL Group - Specialist Infrastructure Provider

Client: Mobil Oil New Zealand

Challenge
Exxon Mobil is globally committed to zero harm on any Mobil site. Contractor management and contractor performance issues are a key challenge for New Zealand management.

Our solution
ECL Group Fuels has worked closely with Mobil Oil New Zealand to deliver training programmes both in-house and on Mobil sites to improve health and safety standards. This not only ensures compliance but the development of a true health and safety-focused culture within the organisation. 

Outcome for our client
Mobil Oil New Zealand has a health and safety system and culture that has resulted in a substantial lowering of incidents, reflecting a safer work environment on Mobil commercial and retail sites.



Client: BP New Zealand

Challenge
BP New Zealand management required more detailed asset management information in regards undertaking service and maintenance activities.  The information needed to be streamlined and accessible instantaneously.

Our solution
ECL Group Fuels, utilising our online E-Breathe service module, now captures all BP assets by site and has developed detailed online reporting templates.
The E-Breathe service module also allows for real time data capture and substantially faster and more accurate client billing.

Outcome for our client
BP New Zealand can manage their asset database and maintenance costs in real time, allowing for more informed business decisions to be made.
They have a more concise and detailed knowledge of any asset’s condition and life expectancy resulting in more accurate  asset maintenance decisions.



Client: Multi Site Petroleum and C-Store Operator - Australia

Challenge
The Client required an increase in levels of service provision to their service stations across Australia. Service had been disjointed with different business rules being applied in different states and by a number of providers.

Our solution
ECL Group Fuels was able to provide both retail and commercial sites with onsite repairs and maintenance to fuel systems.
By providing a dedicated account manager, the Client receives consistent focus and we are able to exceed the demanding Key Performance Indicators set by Caltex.

Outcome for our client
The Client now receives better onsite response times, including an improved first time fix.  This enables sites to increase operational time and minimise disruption to their customers.